{"id":2955,"date":"2017-01-05T18:58:17","date_gmt":"2017-01-05T18:58:17","guid":{"rendered":"https:\/\/www.redes-wireless.pt\/?p=2955"},"modified":"2026-08-23T21:45:11","modified_gmt":"2026-08-23T21:45:11","slug":"support-informatique-lisbonne-2","status":"publish","type":"post","link":"https:\/\/www.redes-wireless.pt\/fr\/manutencao-informatica\/apoio-informatico-lisboa\/","title":{"rendered":"Services informatiques pour entreprises : support et maintenance"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\"><span>3 min de lecture<\/span><span>DataRoad<\/span><\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">Dans cet article<\/p>\n<ol>\n<li><a href=\"#s-servicos-informaticos-profissionais-e-assistencia-\">Services informatiques professionnels et assistance technique pour les entreprises...<\/a><\/li>\n<li><a href=\"#s-solucoes-de-informatica-para-empresas-experiencia-\">Solutions informatiques pour entreprises : exp\u00e9rience, certification et\u2026<\/a><\/li>\n<li><a href=\"#s-principais-servicos-informaticos-disponiveis\">Principaux services informatiques disponibles<\/a><\/li>\n<li><a href=\"#s-planos-de-suporte-informatico-e-assistencia-tecnic\">Plans de support informatique et d'assistance technique<\/a><\/li>\n<li><a href=\"#s-porque-escolher-a-dataroad\">Pourquoi choisir DataRoad ?<\/a><\/li>\n<\/ol>\n<\/div>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-servicos-informaticos-profissionais-e-assistencia-\"><strong>Services Informatiques Professionnels et Assistance Technique pour Entreprises \u2013 Solutions de Support, Maintenance et Conseil IT de DataRoad<\/strong><\/h2>\n<\/div>\n<div>\n<p>A <strong>DataRoad<\/strong> il met \u00e0 disposition une \u00e9quipe technique hautement sp\u00e9cialis\u00e9e et certifi\u00e9e, dot\u00e9e de nombreuses ann\u00e9es d'exp\u00e9rience dans la mise en \u0153uvre de syst\u00e8mes, la s\u00e9curit\u00e9 informatique, la maintenance d'infrastructures et l'administration de r\u00e9seaux informatiques d'entreprise. L'investissement continu dans la formation et les certifications nous permet de r\u00e9pondre de mani\u00e8re efficace et professionnelle aux besoins technologiques des entreprises, en offrant des solutions informatiques compl\u00e8tes, \u00e9volutives et align\u00e9es sur les normes les plus \u00e9lev\u00e9es du march\u00e9.<\/p>\n<p>Notre engagement est simple : <strong>comp\u00e9tence, professionnalisme et solutions technologiques efficaces directement au service de votre entreprise<\/strong>.<\/p>\n<hr \/>\n<h2 id=\"s-solucoes-de-informatica-para-empresas-experiencia-\">\u2705 Solutions informatiques pour entreprises : exp\u00e9rience, certification et confiance<\/h2>\n<p>DataRoad est une entreprise sp\u00e9cialis\u00e9e dans <strong>services informatiques, conseil en TI, assistance technique, maintenance pr\u00e9ventive et corrective, mise en \u0153uvre de r\u00e9seaux et solutions de s\u00e9curit\u00e9 informatique<\/strong>. Nous agissons en tant que partenaire technologique des entreprises, garantissant le fonctionnement stable, s\u00e9curis\u00e9 et efficace de tous les syst\u00e8mes d'information.<\/p>\n<p>Notre intervention couvre tous les domaines essentiels des Technologies de l'Information :<\/p>\n<ul>\n<li>Mat\u00e9riel et \u00e9quipements professionnels<\/li>\n<li>Logiciel de serveur et logiciel de productivit\u00e9<\/li>\n<li>R\u00e9seaux et infrastructures de communication<\/li>\n<li>S\u00e9curit\u00e9 informatique et pare-feu<\/li>\n<li>Conseil en informatique et conseil strat\u00e9gique<\/li>\n<li>Maintenance et support informatique continus<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-principais-servicos-informaticos-disponiveis\">\u2705 Principaux services informatiques disponibles<\/h2>\n<p>DataRoad propose un ensemble complet de services pour assurer la continuit\u00e9 op\u00e9rationnelle de votre entreprise :<\/p>\n<ul>\n<li><strong>Maintenance des syst\u00e8mes informatiques<\/strong><\/li>\n<li><strong>Assistance locale, distante et t\u00e9l\u00e9phonique<\/strong><\/li>\n<li><strong>Mise en \u0153uvre de solutions informatiques d'entreprise<\/strong><\/li>\n<li><strong>Conseil et consultantes informatiques<\/strong><\/li>\n<li><strong>Gestion et optimisation du trafic LAN\/WAN et Internet<\/strong><\/li>\n<li><strong>Syst\u00e8mes de messagerie \u00e9lectronique int\u00e9gr\u00e9s<\/strong><\/li>\n<li><strong>S\u00e9curit\u00e9 informatique et pare-feu<\/strong><\/li>\n<li><strong>Acc\u00e8s distants s\u00e9curis\u00e9s (VPN IPsec \/ VPN SSL)<\/strong><\/li>\n<li><strong>Solutions de reprise apr\u00e8s sinistre et de sauvegarde<\/strong><\/li>\n<li><strong>Solutions de haute disponibilit\u00e9<\/strong><\/li>\n<li><strong>Int\u00e9gration de voix et de donn\u00e9es<\/strong><\/li>\n<\/ul>\n<p>Le tout en mettant l'accent sur la fiabilit\u00e9, la s\u00e9curit\u00e9 et les performances continues.<\/p>\n<hr \/>\n<h2 id=\"s-planos-de-suporte-informatico-e-assistencia-tecnic\">\u2705 Forfaits de Support Informatique et d'Assistance Technique<\/h2>\n<p>DataRoad propose diff\u00e9rentes modalit\u00e9s de support informatique, adapt\u00e9es aux besoins r\u00e9els de chaque entreprise :<\/p>\n<hr \/>\n<h3>\ud83d\udd39 <strong>1. Assistance Informatique par Forfait Mensuel<\/strong><\/h3>\n<p><strong>Avantages de l'abonnement mensuel :<\/strong><\/p>\n<ul>\n<li>Assistance sur site \u00e0 partir de 9 heures.<strong>de 30h \u00e0 18h30<\/strong><\/li>\n<li>Assistance \u00e0 distance permanente<\/li>\n<li>Temps de r\u00e9ponse entre <strong>2 \u00e0 4 heures<\/strong><\/li>\n<li>D\u00e9placements inclus dans la zone de Lisbonne<\/li>\n<li>Planification flexible selon la disponibilit\u00e9 du client<\/li>\n<li>Disponible 24h\/24 et 7j\/7, 365 jours par an<\/li>\n<\/ul>\n<hr \/>\n<h3>\ud83d\udd39 2<strong>. Contrat annuel d'assistance informatique<\/strong><\/h3>\n<p>Plan premium avec <strong>services sans limite d'heures<\/strong>, d\u00e9placements inclus et priorit\u00e9 totale.<\/p>\n<p>Id\u00e9al pour les entreprises qui ont besoin de :<\/p>\n<ul>\n<li>Haute disponibilit\u00e9 des syst\u00e8mes<\/li>\n<li>Support continu apr\u00e8s la mise en \u0153uvre<\/li>\n<li>Suivi technique permanent<\/li>\n<li>Priorit\u00e9 totale sur les autres plans<\/li>\n<li>Sans engagement<\/li>\n<li>Surveillance<\/li>\n<li>Alarmisme<\/li>\n<li>Assistance 24h\/24 et 7j\/7, 365 jours par an<\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"s-porque-escolher-a-dataroad\">\u2705\u202fPourquoi choisir DataRoad ?<\/h2>\n<ul>\n<li>\u00c9quipe technique exp\u00e9riment\u00e9e et certifi\u00e9e<\/li>\n<li>R\u00e9ponse rapide et solutions efficaces<\/li>\n<li>Services de surveillance et de s\u00e9curit\u00e9 proactifs<\/li>\n<li>Conseil en informatique professionnel<\/li>\n<li>Support \u00e0 distance et sur site<\/li>\n<li>Solutions flexibles et adapt\u00e9es \u00e0 l'entreprise<\/li>\n<li>Exp\u00e9rience prouv\u00e9e dans des environnements d'entreprise exigeants<\/li>\n<\/ul>\n<p>DataRoad garantit le meilleur support informatique pour les entreprises qui valorisent <strong>performance, s\u00e9curit\u00e9 et continuit\u00e9 op\u00e9rationnelle<\/strong>.<\/p>\n<\/div>\n<p class=\"dr-service-cta\"><strong>Avez-vous besoin d'un support informatique de confiance ?<\/strong> DataRoad propose une assistance et un service de support informatique pour les entreprises, avec une r\u00e9ponse rapide et sans clauses cach\u00e9es. <a href=\"https:\/\/www.redes-wireless.pt\/fr\/entreprise-informatique-it\/\">D\u00e9couvrez nos services d'assistance informatique<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.redes-wireless.pt\/fr\/pare-feus-securite-informatique\/\"><span class=\"dr-t\">Prot\u00e9gez le r\u00e9seau de votre entreprise<\/span><span class=\"dr-s\">Pare-feu d'entreprise, segmentation du trafic et att\u00e9nuation des menaces, g\u00e9r\u00e9s par DataRoad.<\/span><span class=\"dr-b\">Voir le service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 support informatique permanent pour les entreprises<\/h2>\n<p>A <strong>DataRoad<\/strong> C'est une entreprise portugaise sp\u00e9cialis\u00e9e dans <strong>services informatiques g\u00e9r\u00e9s (MSP)<\/strong>, bas\u00e9e \u00e0 Alfragide (Lisbonne) et pr\u00e9sente activement \u00e0 Porto, Faro, Funchal, \u00c9vora, Set\u00fabal et Beja. Depuis 2015, elle assure le bon fonctionnement des infrastructures informatiques des entreprises qui ne peuvent pas s'arr\u00eater \u2014 h\u00f4tels, cliniques, ambassades, universit\u00e9s, multinationales et PME exigeantes \u2014 gr\u00e2ce \u00e0 une \u00e9quipe technique certifi\u00e9e, une surveillance permanente et un support 24\/7.<\/p>\n<p>DataRoad assure la <strong>support informatique permanent<\/strong> d'entreprises via le service <strong>IT Unlimited<\/strong>assistance illimit\u00e9e \u00e0 co\u00fbt fixe, \u00e0 distance et sur place, avec surveillance 24h\/24 et 7j\/7, gestion des alarmes et interventions proactives. L'objectif est simple \u2014 emp\u00eacher que les probl\u00e8mes n'arrivent ne serait-ce qu'\u00e0 arr\u00eater l'exploitation.<\/p>\n<h2>Services DataRoad<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 support informatique permanent<\/strong>assistance illimit\u00e9e \u00e0 co\u00fbt fixe, \u00e0 distance et sur place, avec gestion des incidents et r\u00e9ponse rapide.<\/li>\n<li><strong>R\u00e9seaux informatiques et c\u00e2blage structur\u00e9<\/strong>: conception, installation et certification de r\u00e9seaux, commutation de niveau 3 et PoE.<\/li>\n<li><strong>R\u00e9seaux sans fil d'entreprise (WiFi 6 et WiFi 7)<\/strong>\u00e9tude de couverture, gestion dans le cloud et r\u00e9seaux de visiteurs isol\u00e9s.<\/li>\n<li><strong>Cybers\u00e9curit\u00e9 et pare-feu d'entreprise<\/strong>protection p\u00e9rim\u00e9trique, contr\u00f4le du trafic et att\u00e9nuation des menaces.<\/li>\n<li><strong>Serveurs, sauvegardes et reprise d'activit\u00e9<\/strong>serveurs, NAS et sauvegardes centralis\u00e9es.<\/li>\n<li><strong>Vid\u00e9osurveillance CCTV<\/strong>syst\u00e8mes de vid\u00e9osurveillance avec enregistrement continu.<\/li>\n<li><strong>Surveillance, alarmes et rapports<\/strong>surveillance en temps r\u00e9el, alertes automatiques et interventions proactives.<\/li>\n<li><strong>Conseil et gestion de projets informatiques<\/strong>d\u00e9m\u00e9nagements d'installations, nouvelles unit\u00e9s et modernisation des infrastructures.<\/li>\n<li><strong>Support multiplateforme<\/strong>environnements Windows et Apple, avec gestion int\u00e9grale du parc informatique.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Parlez \u00e0 DataRoad<\/p>\n<p class=\"dr-d\">Vous voulez savoir si le r\u00e9seau de votre entreprise est r\u00e9ellement prot\u00e9g\u00e9 ? Nous effectuons l'inventaire et pr\u00e9sentons une proposition sans engagement.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">T\u00e9l\u00e9phone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">appel vers le r\u00e9seau fixe national<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Courriel<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">envoyez-nous votre commande<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.redes-wireless.pt\/fr\/pare-feus-securite-informatique\/\">Demander une \u00e9valuation de s\u00e9curit\u00e9\u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Assist\u00eancia inform\u00e1tica, suporte t\u00e9cnico e manuten\u00e7\u00e3o profissional para empresas em Portugal. Contrato fixo, sem surpresas. Saiba mais.<\/p>","protected":false},"author":1,"featured_media":24764,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[56],"tags":[32,87,95,94],"class_list":["post-2955","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-manutencao-informatica","tag-empresas-de-informatica-lisboa","tag-avenca-servicos-informatica","tag-assistencia-informatica-servicos-informatica-lisboa","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Support informatique \u00e0 Lisbonne : DataRoad assure le support et la maintenance informatique des entreprises de la r\u00e9gion.\" \/>\n\t<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, 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